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Tools, Resources and Useful Information 

We’ve put together a recommended list of relevant digital guides and online resources from using online health services, staying in touch with friends and family to keeping safe online. All help you, your family and friends or patients during these challenging times.


Official Information – Get the latest NHS information and advice about coronavirus (COVID-19) – Get the latest updates and advice from the government about coronavirus (COVID-19)


Access to Healthcare Online

NHS App for Smartphone or Tablet Device – You can download and install the NHS App now on iOS and Android. You can use the NHS App to; get advice about coronavirus, order repeat prescriptions, book appointments, check your symptoms, view your medical record, access health services on behalf of someone you care for and much more.

NHS App for your computer – If you don't own a smartphone or tablet you can still access all the features of the NHS App online through your computer or laptop

NHS App ‘How to Guides’ – Helpful resources and supporting documents to help you to set-up and use the NHS App.

Improving your health online – There are lots of ways you can use the internet to support your health. You can make appointments online, order repeat prescriptions and find advice on specific symptoms and conditions.


Local information for Nottingham and Nottinghamshire

Get Nottinghamshire Connected – Struggling to get online, need some help with using particular applications like the NHS App? Get Nottinghamshire Connected is a dedicated service available to help people through a telephone or email

Notts Help Yourself – Nottinghamshire’s local online service directory designed to help people find information about a whole range of organisations and services.

Nottinghamshire Coronavirus Community Support Hub – The Nottinghamshire Coronavirus Community Support Hub brings together the many local volunteer groups offering help with those who are staying at home because of Coronavirus.

Ask LiON – Nottingham City’s local online service directory COVID-19 Information for the Public


Online Training

Learn My WayIt can be really daunting to take the first step getting online when you’ve never used a computer, phone or tablet device before. Learn my way offer free courses on using a computer, from video calling and online shopping to staying safe online.

The Skills Toolkit – Launch by the department for education, the skills toolkit offers high quality, flexible courses in digital and numeracy.

Make it Click – Make It Click features free courses, tools and templates that you can trust. You can learn new apps, improve the skills you already have and take a positive step forward in your work.


Beginners to Technology

Getting started – Introductory guides from Digital Unite to help beginners get going.

Using your computer or device  – Learn about using a computer or mobile device such as a phone or tablet, the course covers basic skills such using a keyboard, a mouse or a touchscreen.

Online basics – Learn how to search and explore the internet, keep in touch with email, and use public services online - all while being safe and secure.

My computer my way – Resources from Ability Net to help making your device easier to use.

Office programs – There are lots of ways you can make information look good using a computer. This subject will help you write CV’s, make budgets and present your ideas to others.

More internet skills – Make sure you’re confident with everything you might need to do on the internet, including online shopping and social media.


Keeping in Touch

Video calling tutorials – From Learn My Way Tutorials for video calling via FaceTime, Skype, Facebook Messenger, and WhatsApp

Zoom How to Guides – Get Nottinghamshire Connected have created easy to use how to guides for getting started with Zoom.

Zoom – Zoom is a video conferencing tool that lets you host meetings with up to 100 people, for up to 40 minutes, and has lots of other great features. 

WhatsApp How to Guides – Get Nottinghamshire Connected have created an easy to use how to guides for getting started with WhatsApp messenger.


Staying Safe Online

Staying Safe Online – Hints and Tip guides from Get Nottinghamshire Connected on how to stay safe online

UK Safe Internet Centre – The UK Safer Internet Centre shares online safety tips, advice and resources to help children, young people and professionals stay safe online.                

Online safety – This course will help keep you, your personal information and your devices safe whilst you use the internet and technology more.

Email Safety Tips - safety tips when using email from Digital Unit so that your personal information remains secure and safe and that you aren’t open to viruses or hackers.

Internet Security – Essential guides from Digital Unite detailing simple steps for staying safe online


Helpful recourses from other Digital Inclusion Organisations

AbilityNet – Supporting people of any age, living with any disability or impairment to use technology to achieve their goals at home, at work and in education.

Digital Unite – Offers range of 400+ how-to guides covers a whole host of digital topics and basic digital skills training through Digital Champion learning and support.

Citizens Online – A list of recommended resources to help you stay in touch with family, friends or colleagues during the coronavirus outbreak.

Online Centres Network – Local groups organised and working to tackle digital and social exclusion by providing people with the skills and confidence they need to access digital technology.

Future.nowFurther online resources to support essential Digital Skills Training