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Capacity and Flow

About us


What we do

The Capacity and Flow Programme was established to give our Integrated Care System (ICS) the ability to get “the right people to the right place at the right time to meet population needs”. We believe technology can support integrated working throughout our ICS, so we help partners to identify where investment in digital solutions will most benefit their ability to manage capacity and flow through their locations or services. This could be a digitisation project to move partners away from paper and spreadsheets onto more efficient and accessible systems or tools, or a project to access information in one system and share it with others as appropriate, to improve and automate the sharing of key data items between system partners.


How we work

The Capacity and Flow Programme is part of Connected Nottinghamshire and is governed by the Capacity and Flow Programme Board, consisting of members from technology and transformation across our ICS. The Programme has four workstreams which will improve system flow by focusing on:

  1. alignment of flow management tools and processes in our Acute Hospitals
  2. improved bed management and data provision in our Community settings
  3. interoperable referrals between partners who are working together to support residents through hospital admission and discharge pathways
  4. a system-wide view of capacity and demand to allow our ICS to respond more flexibly when flow is disrupted or at risk of disruption


The benefits of our work

Getting Capacity and Flow right for our system will mean that we have –

  • Fewer people waiting
  • Seamless transfers of care
  • Reduced discharge delays
  • Improved resident experience
  • Increased staff productivity
  • Improved staff morale
  • Better partnership working
  • Transformation beyond the programme


Teams supporting flow across our ICS will receive the information they need, when and where they need it. It will be easier to plan and manage transfers of care, and we will be able to use information from multiple sources to manage system capacity and demand in real time.